faq


Why hire a car with driver?

To ensure safe, efficient, professional, convenient and comfortable travel by car, making your journey a real pleasure.


How can i book a transfer ?

The service can be booked from our menu on our website, by completing a simple form where you will be asked various information about the transfer. Alternatively you can send an email to info@romashuttleairport.it, or call these numbers +39 3925116631 / +39 3400689128.


How much does the service cost ?

The price of the service varies depending on the type of car you want, the travel distance, the number of people and time of the service. For more information on the service costs, check out the price list on our website.


How can i pay for the service ?

You can pay cash to the driver on the day of the service or pay with PayPal on our web site !


Can i modify or cancel a reservation ?

You can modify or cancel your reservation no later than 24 hours from the start of service by contacting us at info@romashuttleairport.it or through these phone numbers +39 3925116631 / +39 3400689128.


The prices are per person or per car ?

The prices listed on our site are always per car, not per person.


Is the price is fixed or there are extra costs ?

The prices listed on our site are fixed and no additional cost will be incurred. Being a car rental service with a driver, the price of the transfer is predetermined, so you are immediately aware of how much you owe.


I need to tip the driver ?

The rate shown on the website includes everything, so tipping is not mandatory, but if you were happy with the service and the treatment you received, it won't be looked down upon.


Can i have a receipt ?

Our confirmation email or our voucher is already a receipt. Alternatively the driver is authorized to issue a proper receipt.


What can i do if i can't find the driver ?

You can call at any time our company at these numbers +39 3925116631 / +39 3400689128 to receive immediate assistance.


Can i request a child safety seat if i have small children ?

Of course. Just specify in the reservation email in the space for notes.


I left something in the car. Can you retrieve it for me ?

Contact us at +39 3925116631 / +39 3400689128 or send an email to info@romashuttleairport.it providing the transfer information and details abput the lost item. Our drivers will work proactively to find it for you. Extra costs will incur for shipping from our location in Rome.


How do i request a quote ?

Just fill out the form in our Home Page to request a quote.


How do i request a personalized tour ?

To request a personalized tour is obligatory send an email to info@romashuttleairport.it or call one of these number +39 3925116631 / +39 3400689128.